FAQs

Frequently Asked Questions

GOT QUESTIONS?




We've got answers.


Health & Safety


  • What precautions have you taken for COVID-19?

    COVID-19 is a pressing concern in our community and a situation that Parkcrest Preschool takes seriously. We are grateful to the CDC, the governor, and our licensing department for issuing guidelines that allow us to operate in ways that are safe and low-risk during this challenging time... and we can proudly share that Parkcrest Preschool has implemented an extensive Health and Safety Plan that meets, and at times exceeds, every single guideline!


    Our Health and Safety Plan can be viewed on our Home Page. 

  • How do you ensure my child is safe while at preschool?

    Safety is our TOP priorty at Parkcrest Preschool. 


    You'll find that facility is tucked away at the end of the property, not visible from the main street, which results in very little traffic or unknown visitors.


    We also keep our campus locked at all times, with the exception of drop-off and pick-up. 


    To maintain safety during pick-up time, teachers have immediate access to an Authorized Pick-Up Person list for every student. 

  • What is your vaccination policy?

    As of January 1, 2016, California state law mandates that in order to attend a licensed childcare facility, the child must be up-to-date on specified immunizations. To maintain compliance with state law, all students must be up-to-date on all required immunizations and a copy of the vaccine record must be kept on file.  


    For more information regarding state law SB277 or for a list of required vaccines, please visit shotsforschool.org.

  • What happens if my child needs to take medication during school hours?

    We are prepared to store and/or administer life-saving medications or medical devices, such as Benadryl, Epi-Pens, AUVI-Q, or inhalers. Please be aware we will only accept medication directly from a parent.


    In order to administer medication, the following conditions must be met, no exceptions:

    • An Authorization form must be fully complete and on file on the school office

    • A Nebulizer Care Consent/Verification form must be on file 

    • Medication is in original labeled packaging with instructions in English and an appropriate measuring device is included


    It is the sole responsibility of the parent to ensure all conditions are met, forms remain up-to-date, and medications do not pass their expiration dates. 

  • How do you handle allergies or dietary restrictions?

    We are happy to work around allergies and/or dietary restrictions to make sure our students stay safe. This might look like preparing a Halloween treat bag with only gluten-free candy or making an entire classroom a "Nut Free Zone".


    It may not be possible for us to provide safe snacks for students with food allergies and parents will be asked to provide appropriate snacks that can be kept on campus specifically for that student.


Billing & Tuition


  • What payment methods do you accept?

    We accept all major credit cards, debit cards, ACH, cash or check. 

  • When is my first payment due?

    Tuition is due on the first of each month. An invoice, emailed to you before your payment is due, will list any fees accrued during the previous month, along with charges due for the upcoming month. 

  • Does the registration deposit count towards my first tuition payment?

    The non-fundable registration deposit is paid at the time of enrollment, as one of the steps required to secure a spot for your child, and does not count towards your first tuition payment. 

  • How do I make a payment to Parkcrest Preschool?

    Submitting your payment to Parkcrest Preschool is quick and easy! We accept credit card and debit cards online, and eve offer a convenient auto-billing feature for the parents who love a "set it and forget it" payment model. (Optional, of course!)


    You are also welcome to drop a cash or check payment in the locked Deposit Box located in the preschool office. 

  • Are there any discounts available?

    We offer two different types of discount:


    1) Sibling Discount 

    If a family has two children concurrently enrolled at Parkcrest Preschool, the second child is eligible for a 5% discount. 


    Third and fourth siblings who are concurrently enrolled will each receive a 10% discount. 


    2) Foster, Safe Family, or Kinship Care Discount

    Our annual registration deposit is waived for families providing foster care, kinship care, or Safe Family placement for a preschooler.

  • I am in need of a scholarship. What should I do?

    A limited scholarship fund is available at the beginning of every school year, and we may be able to help. Please contact our Director Chelsey Schlatter, and ask for a Scholarship Application.


    Once your application is processed, a full or partial scholarship may be offered, based on funds available and the number of other family requests.


Registration & Enrollment


  • How do I secure a spot for my child?

    If you would like to secure a spot for a BRAND NEW student, you will complete the following steps:


    1) Return a completed Registration Packet

    2) Sign the Parent Handbook Acknowledgement

    3) Submit a registration deposit of $150


    If you have a RETURNING student who will join us for a second or third year of preschool, you will need to complete the following steps:


    1) Fill out a Returning Student form

    2) Submit a registraion deposit of $100

  • When will I know what class my child is in?

    Registration for each new school year is open from January-August, so you can imagine that our rosters change monthly (and even weekly!) over those 8 months. 


    Our class lists are finalized by the last week of August and will be shared with parents just before the school year begins. 



  • Who will my child's teacher be?

    When finalizing our class lists, we will take our entire roster of students for the school year and group them by birthdate. Our goal is to create classes of students within a 9-12 month age range. 


    Because our roster tends to shift and change through the summer, we won't finalize any class lists and teacher placements until the last week of August. 


    Parents will be notifited of their child's teacher at that time. We appreciate your patience and understanding!



Readiness


  • What if my child is very upset or cries when I'm leaving?

    Tears are typical! First day fears are a normal part of preschool. We are equipped to handle big feelings as children transition to their new surroundings.


  • How do I know my child is emotionally ready to start preschool?

    We know a child is emotionally ready to start their preschool journey when they can:

    • adapt or show progress within a few weeks
    • participate appropriately with a group while away from a parent
    • maintain safe behavior, even when dealing with big feelings
  • How do I know when my child is fully child potty-trained?

    We consider a child to be fully potty-trained when they consistently demonstrate the following three skills:


    1. COMMUNICATION- My child can consistently stop and communicate when they have to use the bathroom, even during playtime or activities.


    2. INDEPENDENCE- My child can pull down their pants, get on the potty, wipe themselves, and redress without the help of an adult.


    3. ACCIDENT FREE- My child can make it through an entire school day without having an accident in their pants or on the bathroom floor.  

  • What is my child hasn't fully mastered potty-training?

    We are prepared to assist children who can CONSISTENTLY DEMONSTRATE TWO of the potty-training skills, but does not have full mastery.


    We offer three weeks of extra assistance with:

    • Help in the stall with clothing or toileting
    • 1-on-1 encouragement for fear, anxiety or when extra guidance is necessary
    • Celebrating success through fun incentives

    An additional fee will be included to your monthly tuition to cover the three weeks of assistance. Ask the Admin Team about our Potty Program!

  • What is my child isn't 2 yrs, 9 months old yet?

    We invite you to join out waitlist! Just ask the Admin Team to include your child's name on our age-eligible waitilist and we will reach out*  as soon as your child is old enough to register. 


    *dependent on availability


What are other parents saying?


  • Parent Review from Devin B.

    If I could leave 10 stars I would!  Our 4 year old smiles and dances all the way from our car to the classroom he's that excited to see Mrs. Labarba and Mrs. Martin!  When you check in you are greeted by a warm and friendly smile from Mrs. Schlatter.  It's a very inviting and friendly vibe that is just so incredible.  


    Our son went to a previous school and cried the whole day, would get so sad waking up just knowing he had to go to school.  It just wasn't a good fit. And we had searched for months until Parkcrest called that a spot on the waitlist opened up!  We went to have a tour and see how our son would like it.  He left and couldn't stop talking about how excited he was to have this new school.  For us that was such a relief.  I am so glad we got that opportunity to send our son to Parkcrest, it changed a lot for us.  


    Months passed and our son is still always excited to go to school and talks about his preschool being so cool and fun.  We have attended all the events, and parent teacher conferences.  Everything was so great and well organized.  We always left feeling better than we came.  They have hosted free parent workshop that was very effective and helped us find some cool new things.  We have really enjoyed how much our son has learned and grown from his experience at Parkcrest.  


    Now we're in a pandemic and staying safe at home and missing our Parkcrest teachers and staff SO MUCH!  When everyone had to shut down, Parkcrest created a cool way to pass out goodies and fun packets to keep the kids learning and having a schedule at home.  I thought it was amazing.  Every week his teachers are doing something pretty incredible for the class, readings stories on zoom, directed drawing, stopping by and dropping off a little plant your own flower kit, stopping by and drawing with chalk on our sidewalk saying how they miss him, uploading sing along songs to the classroom dojo, doing a parade drive by for teachers, sending love in snail mail, I mean there's just so much that they do because they care.  They give an experience of joy and love even in a pandemic.  It's been a blessing and I can't thank them enough.  We love being apart of the Parkcrest Family.

  • Parent Review from Ashley L.

    This school is amazing.  we have been at the school for three years. They truly love the families and children there and do whatever they can to care for them. We have had wonderful experiences with all the teachers especially Mrs. Martin and Mrs. Redfern. Chelsea, the head of the school, is amazing. She is kind, helpful and thoughtful. I am already looking forward to my son going there in two years. I love how much my girls' faiths have grown from attending here and how confident and safe they feel at school. I highly recommend it.Safety is our TOP priorty at Parkcrest Preschool. 


    You'll find that facility is tucked away at the end of the property, not visible from the main street, which results in very little traffic or unknown visitors.


    We also keep our campus locked at all times, with the exception of drop-off and pick-up. 


    To maintain safety during pick-up time, teachers have immediate access to an Authorized Pick-Up Person list for every student. 

  • Parent Review from Emily H

    We LOVE our preschool! Every staff member loves HARD on our daughter and she has learned so much in her first year there. The office staff are amazing at communicating and the teachers are all great at making sure us parents stay in the loop with the classroom schedules. Last but not least.... the presence of Jesus is felt as soon as you walk on campus! Our daughter comes home telling me all about her Bible stories and how much Jesus loves her. Such sweet memories being made at Parkcrest Preschool!

  • Parent Review from Jeaninne O.

    Parkcrest has been our home for the last 4 years, two years for each of my kids. Parkcrest has always made them feel like home with their fun, loving nature that fosters independence and learning! I have been so happy with how my children were prepared for kindergarten. As a teacher myself, I really believe that they do a great job of creating a balance of learning and fun on a daily basis, with tons of differentiation for each child. We will miss the fun times we have had at Parkcrest.


    On a side note, I went to 9 preschools for tours and knew just after Parkcrest that this was the best place for my kids to grow and develop educationally! We love the entire staff!We are prepared to store and/or administer life-saving medications or medical devices, such as Benadryl, Epi-Pens, AUVI-Q, or inhalers. Please be aware we will only accept medication directly from a parent.


    In order to administer medication, the following conditions must be met, no exceptions:

    • An Authorization form must be fully complete and on file on the school office

    • A Nebulizer Care Consent/Verification form must be on file 

    • Medication is in original labeled packaging with instructions in English and an appropriate measuring device is included


    It is the sole responsibility of the parent to ensure all conditions are met, forms remain up-to-date, and medications do not pass their expiration dates. 

  • Parent Review from Erin S.

    When we moved to Long Beach (2014)we posted on Nextdoor asking for recommendations of preschools in the area and we got over 50 responses. Over half of them were about Parkcrest. We've sent both of our kids there. The safety of the campus,  small classes, the extra curricular activities, summer camps, holiday parties and the love from every teacher there is immeasurable. This year is our daughters last year and due to covid we had to stop short. Parkcrest has gone above and beyond during this time. The staff is so loving and caring that it's almost unreal.  Parkcrest is the perfect place to send your babies to get them ready for grade school.

  • Parent Review from Michelli T.

    I absolutely LOVE this Pre-K! They have great teachers that has been there for many years, the director Mrs Chelsea is outstanding!

    They do lots of events to involve family to participate into the school.

    My daughter loves Parkcreast n I couldn't be more happier as a mom!

    Safe and Clean environment. It feels like FAMILY to us!

  • Parent Review from Shauna W.

    We started going to this preschool only a couple weeks after moving to Long Beach. My daughter absolutely loved it! The teachers are loving, supportive, professional and creative! I would recommend it to anyone.

  • Parent Review from Karinne E.

    My family just adores Parkcrest preschool. Ive had two daughters go through their program recently and I'm counting down the days until I can send my son.  The teachers are loving, welcoming, and so engaging. My seven year old routinely still mentions her teacher from pre-k with great affection. My 4 year old comes home all the time singing songs about the Bible and it just warms my heart. The school is very reasonably priced, clean, safe, and such a fun environment. Both of my daughters have benefited from their after school programs as well which have included cooking, art, and their favorite science. My 4 year old is what you might call strong willed but her teachers have found and bring out her strengths and really help her to shine. The director Chelsey and her office staff have always been so kind and informative. I really just can't say anything negative about Parkcrest we've had a great experience and I would and do recommend this preschool program to friends.



  • Parent Review from Sarah S.

    I can't say enough good things about this school!  We have spent 3 years here total as a family and have had nothing but the best experiences.  The staff are the most friendly and loving human beings you will ever meet.  The school and classrooms are organized, safe, and well run.  The education is exceptional - both academically and biblically.  My boys have all come out of Parkcrest incredibly well prepared for Kindergarten.  I am very impressed with the level of learning and care that my kids have received from this school.  I tell anyone who will listen that they should send their preschooler to Parkcrest!  You absolutely will not find a better school for your little one.

  • Parent Review from Jayme J.

    We love Parkcrest preschool! I went here when I was a kid and my kids have loved it too! The director and the entire staff are beyond amazing! They really do love their students and families! They go above an beyond the expectations of a preschool!



  • Parent Review from Theresa W.

    We've been going here for just a couple months and are really happy. Every week or so they are doing fun extra activities like making a gingerbread cookie, pretending to be bears in a cave the teachers made, having adorable dance parties, etc.


    You can tell the staff and teachers really care and love kids. Today they celebrated my daughters birthday and made her feel so special. It's really sweet to see my shy kid come out of her shell.


    They use an app to keep you updated with pictures and videos and are good about getting back to you quickly if you have questions.


    The enrollment process was easy and Camille was super kind and helpful with the tour and answering our questions.


    They have a nice playground with new equipment and the classrooms are filled with toys and books. The check in/out process seems safe and the school is across from a park and back from the road.


    My husband and I keep saying how glad we are to have chosen this place.



  • Parent Review from Lauren C.

    This is the second year my daughter has been coming here.  We LOVE everything about the school.  The teachers, director and the rest of the staff.  It really feels like a family environment and we all have made so many friends.  My daughter loves all of the teachers she's had.  I just wish they had an elementary school and I know many other families feel the same!  We chose to stay here another year rather than put her in the free TK the school district offers.

  • Parent Review from Nica H.

    My favorite preschool they are truly amazing in so many ways.  They care about there students and there families. It's a save place to leave your kids. They have the best teachers.



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